Published On: Fri, Nov 29th, 2013

Zong Becomes the First Telecom Operator to Deploy Biometric Verification System

Corporate News (Pakistan News)

Corporate News (Pakistan News)

Pakistan News: Zong, recently, installed Biometric Verification System at their customer service centers all across Pakistan, and became the first Mobile operator company in the country to do so. This initiative was taken after directives of PTA to ensure the curtailment of unregistered SIMs in the country. This responsible initiate highlights the acquiescence and benefaction of ZONG to comply with the implementation of national policies.

Several initiatives were taken by PTA to introduce SIM verification mechanisms in the country, some of which included the verification of SIMs by NADRA and through SMS service. However, none of these measures yielded fruitful results, which led PTA to encourage telecom operators to introduce a biometric system to have a foolproof system to curtail unregistered SIMs.

The new Biometric system will require customers to provide their fingerprints for attestation against CNIC date stored with NADRA. This whole process would only take about 15 seconds and will be performed online. This innovative system was exhibited in front of the media community by Mr. Sikander Naqi, CPO – Zong. On the occasion he said: “Zong is fully committed for the enhancement and improvement of security protocols in the telecommunication industry. Therefore, we have exhibited our corporate responsibility by establishing the Biometric Verification System at our CSC outlets. This technology will be gradually inducted across all franchises and CSC outlets of Zong around the country”.

Chairman, Pakistan Telecommunication Authority (PTA), Syed Ismail Shah applauded Zong for becoming the first telecom operator to install the Biometric SIM Verification system. He said, “PTA is dedicated to curbing sale of illegal SIMs in Pakistan for which it is working with all the industry stakeholders to ensure seamless implementation of Biometric SIM Verification system. We have defined a set of SOPs for the roll out of this technology through which sale of SIMs will be done in a more secure manner”. The first SIM activated at Zong’s Customer Care Center through the Biometric Verification System was given to Mr. Abdus Samad, DG Enforcement, PTA.

Ever since an increase in terrorism in the country, PTA and the Government of Pakistan have laid immense importance on the need to halt the sale of illegal SIMs in the country. Zong by installing the biometric verification system has set a precedent for the telecom industry of Pakistan to step up to this arduous task under the guidelines issued by PTA. Pakistan’s cellular market has been escalating over the past years and this initiative would surely decline the risk of SIM issuance against fake identity to almost zero.

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