Published On: Mon, Aug 7th, 2017

Internet Service in Pakistan Restored Across Country After 38-hour Disruption


Internet Service in PakistanPakistan Telecommunication Company Limited (PTCL) informed that the internet service in Pakistan have been restored across the country after a 38-hour-long disruption due to a fault in an undersea internet cable.

The India-Middle East-Western Europe (I-ME-WE) cable was the main reason for the internet downtime for consumers and businesses across Pakistan, with many customers complaining of slow browsing speeds.

PTCL Chief Business Development Officer Sikander Naqi said that the disruption was caused by cuts in a PTCL cable, but the company had succeeded in restoring internet services across the country.

He explained that a cable was cut in Saudi Arabia near Jeddah yesterday morning and experts initially thought the cut was under the sea but after a bit of research, they figured out that the cable that was cut was on land. It has now been repaired and services are back to normal.

He added that there are four PTCL cables, whereas private companies have two. Six cables are good enough for Pakistan. Unfortunately, due to two cuts at the same time, service across the country was disrupted.

Internet connectivity has been resumed and PTCL apologized for the inconvenience and difficulty their customers had to face.

The PTCL official, however, could not place an estimate on the resultant economic loss due to impaired internet connectivity.

Naqi further added that the cable was still being repaired and internet connectivity in other affected countries would be restored in a few hours.

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